Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, schedule appointments, or contact us for support.

Personal Information

• Name, email address, and phone number
• Health information relevant to your care
• Payment and billing information
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our mental health services
• Process payments and manage appointments
• Communicate with you about your care
• Comply with legal and regulatory requirements

3. HIPAA Compliance

As a healthcare provider, we are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information will only be used and disclosed as permitted by law.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With your explicit consent
• To comply with legal obligations
• To protect the safety of you or others
• With trusted service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of certain communications

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and provide personalized content.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at bloom@bloompsychologynorthaustin.com or (512) 898-9510.